Surveillance Cameras FAQ

VIKYLIN technical services provides efficient assistance for your vikylin security camera.

Frequently Asked Questions

Explore the topics below to find solutions, troubleshoot issues, and make the most out of your experience. If you can’t find what you’re looking for, don’t hesitate to reach out to our support team for assistance. Thank you for choosing VIKYLIN security!


General Questions

Vikylin has head offices Building B, Hongchouyuan Cross-border Park, Dalang street , Longhua District, Shenzhen, Guangdong, China. We also have product warehouses in Shenzhen, American and Austrila.Vikylin owns a 500 square meter camera factory in Shenzhen.

Vikylin has been selling security cameras for almost 10 years and is one of the most trusted names in the security camera system industry. We are known worldwide for our top-quality security products, ease-of-installation, and affordable prices. Favorable customer reviews from our website and other retailers indicate that our security systems are both reliable and user-friendly. Our mobile-friendly website is also considered to be a leader in our category. It offers a vast array of individual products and accessories, as well as pre-assembled security camera systems.

Vikylin sells products through our website .If necessary, you can contact our customer service. Vikylin security cameras have been sold to more than 100 countries.Vikylin has stores on Amazon, AliExpress, and eBay.

Vikylin security cameras use cutting-edge technology to ensure high-quality recordings and long-range night vision capabilities. They are also fully weatherproof and vandal-resistant for year-round protection. The vast majority of our cameras feature 4K image sensors, wide angle lenses, digital noise reduction, and WDR (Wide Dynamic Range) imaging to provide customers with useful evidence should an incident occur on your property. We also offer plenty of specialty security cameras like PTZ (Pan-Tilt-Zoom), IK10 vandal-proof, and audio cameras to suit individual customer needs.

The delivery time of our standard shipping process averages between 5 to 8 business days. Expedited options are available for a faster shipping time. All orders are shipped by UPS. “In stock” items will typically be shipped within one business day. Items on back order may take additional time to ship.

FAQ | VIKYLIN Security Camera | Home Surveillance CCTV

Emergency Questions

FAQ | VIKYLIN Security Camera | Home Surveillance CCTV
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